Terms of Service

1. Acceptance of Terms

By accessing or using the Lightning Research website (lightningresearch.ai) and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Lightning Research provides market research, competitive intelligence, strategic advisory, and data analytics services. We also offer the LR Defender technology platform for device intelligence and security. Our services are subject to change and may be updated at our discretion.

3. User Accounts

• You are responsible for maintaining the confidentiality of your account credentials.
• You must provide accurate and complete information when creating an account.
• You are responsible for all activities that occur under your account.
• You must notify us immediately of any unauthorized use of your account.

4. Intellectual Property

All content, features, and functionality on our website and platform — including text, graphics, logos, data, research reports, software, and analytics — are owned by Lightning Research and are protected by international copyright, trademark, and other intellectual property laws.

5. Acceptable Use

You agree not to:

• Use our services for any unlawful purpose
• Attempt to gain unauthorized access to our systems or networks
• Distribute, modify, or create derivative works from our content without permission
• Use automated systems to access our services without prior written consent
• Interfere with or disrupt the integrity or performance of our services

6. Payment and Billing

For paid services, fees are as specified in your service agreement or on our pricing page. All fees are non-refundable unless otherwise stated. We reserve the right to change our pricing with 30 days' notice.

7. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information exchanged during the course of our engagement. This obligation survives the termination of these terms.

8. Limitation of Liability

To the maximum extent permitted by law, Lightning Research shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising from your use of our services.

9. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, secure, or error-free.

10. Termination

We may terminate or suspend your access to our services at any time, without prior notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties.

11. Governing Law

These terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising under these terms shall be resolved through binding arbitration or the applicable courts in the jurisdiction where Lightning Research is incorporated.

12. Contact

For questions about these Terms of Service, contact us at:

Lightning Research
Email: legal@lightningresearch.com
Phone: +33 (744) 899-592